1

Privacy Policy and Terms of Conditions

or choose a category to quickly find the help you need

FAQ Image

Privacy Policy

By creating an account you agree with our Privacy Policy. Last update: 17.01.2024

Holdpapers is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.

Data Security

We employ various technical and organizational measures to secure your data, including encryption, restricted access, and regular security checks. Despite our efforts, we cannot guarantee absolute security during data transmission over the internet.

Holdpapers does not disclose your personal information to other organizations for marketing or advertising purposes without your explicit consent.

We may disclose automatically collected and aggregated non-identifying information to third parties to help them understand patterns of content, services, advertising, and features usage within Holdpapers.

Holdpapers may also disclose user information to affiliated companies for hosting services, website maintenance, data analysis, and report generation. We require these parties to handle such information in accordance with this Privacy Policy, permit only limited use, and demand the application of reasonable confidentiality measures.

Disclosure to Law Enforcement

Under certain circumstances, Holdpapers may be required to disclose your personal data as mandated by law or in response to valid requests from government entities such as courts or agencies.

The security of your data is important to us, but please note that no method of internet transmission or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

By using Holdpapers or providing us with personal information, you agree to electronic communication regarding security and privacy matters related to your use of Holdpapers.

Holdpapers may publish a security breach notification on its website depending on your jurisdiction, and you may have a legal right to receive a written notification of a security breach.

How We Use Your Information

We utilize the collected data to enhance and personalize our services, ensuring safety and maintaining lawfulness. This may involve trend analysis, content adaptation based on your interests, transaction processing, and providing customer support.

Personal Data

When using our service, we may request certain personal information from you, which can be used for communication or identification purposes ("Personal Data"). Personal information may include, among other things:

- Email address

- First and last name

- Usage data

- Watchlists or portfolio data (may include transactions)

We may use your Personal Data to send you informational newsletters, marketing or advertising materials, and other information that may interest you. You can opt out of receiving any or all of these messages from us by following the unsubscribe link or instructions included in any email we send.

If you choose to unsubscribe, we make efforts to process your request within up to one month. During this period, you may continue to receive notifications from us. Please note that if you change your decision about unsubscribing, you can contact us to make the necessary adjustments.

Collection and Use of Information

We gather various types of information for diverse purposes to provide and improve our service. The types of data we collect are outlined below.

Please be informed that we will retain user data for a period of ten years from the date of collection. This duration is set to fulfill our legal obligations, ensure data security, and allow users to exercise their rights as outlined in the 'Your Rights and Choices' section of this Privacy Policy.

Usage Data

We may collect information about how the service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

By registering and logging into our system, you automatically agree to adhere to the security policies outlined in this policy, including compliance with the specified rules and security measures aimed at protecting your personal data. We recommend carefully reviewing this policy before using our service.

Location Data

We may use information about your location if you grant us permission ("Location Data"). We use this data to provide features of our service and to enhance and customize our service.

You can enable or disable location services when using our service at any time through your device settings.

Tracking Data and Cookies

We use cookies and similar tracking technologies to track activity on our service and store certain information.

Cookies are files with small amounts of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies like beacons, tags, and scripts are also used for data collection and tracking, as well as for improving and analyzing our service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our service.

How We Disclose Information

Your data may be disclosed to third parties only in cases mandated by law or when necessary for service provision (e.g., payment processing). We may also share information with our partners and agents to perform tasks related to website maintenance.

Third-Party Links and Services

Our website may contain links to third-party websites, and we are not responsible for their privacy policies. We recommend reviewing the privacy policies of these third-party services.

We do not control and are not responsible for the content, privacy policies, or actions of any third-party websites or services.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page

We may let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page

Contact Us

If you have questions, suggestions, or concerns regarding our Privacy Policy, you can reach us at the following contacts:

Email: info@holdpapers.com

Support: support@holdpapers.com

We strive to provide prompt and quality responses to all your inquiries. Thank you for choosing Holdpapers!

Terms of Conditions

By creating an account you agree with our Terms of Conditions.
Financial Advice Warning

The information given by Holdpapers and provided in the web and/or mobile applications (Platforms) is either factual information or general advice. HOLDPAPERS LTD. is an active Private Limited Company, registered at Companies House under the number 15067540. HOLDPAPERS LTD. was incorporated on 13 August 2023 with a registered office address based in London.

Any advice contained in this website is general advice only and has been prepared without considering your objectives, financial situation, or needs. You should not rely on any advice and/or information contained in this website, and before making any investment decision, we recommend that you consider whether it is appropriate for your situation and seek appropriate financial, taxation, and legal advice. Please read our Financial Services Guide before deciding whether to obtain financial services from us.

Account Creation

To create an account, you must be at least 18 years of age, possess the legal right and ability to enter into a legally binding agreement with us, and agree and warrant to use these Platforms in accordance with these Terms. We retain the right to cancel your account for any reason or refuse your account creation request.

Collection Notice

We collect personal information about you to provide our services and for purposes otherwise set out in our Privacy Policy. That document should be read in conjunction with this document.

Accuracy, Completeness, and Timeliness of Information

The information on our Platforms is not comprehensive and is intended to provide a summary of the subject matter covered. While we use all reasonable attempts to ensure the accuracy and completeness of the data and information on our Platforms, we make no warranty regarding the information on these Platforms. You should monitor any changes to the information contained on these Platforms.

Furthermore we make no commitments in regards to the minimum amount of uptime that our platforms will maintain, although we will make ever reasonable attempt to ensure that the platforms are operational.

We are not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with the use of these Platforms or a linked website. You must take your own precautions to ensure that whatever you select for your use from our Platforms is free of viruses or anything else (such as worms or Trojan horses) that may interfere with or damage the operations of your computer systems.

We may, from time to time and without notice, change or add to the Platforms (including the Terms) or the information, products or services described in it. However, we do not undertake to keep the Platforms updated. We are not liable to you or anyone else if errors occur in the information or the Platforms is not up-to-date.

Promotions and competitions

For certain campaigns, promotions or contests, additional terms and conditions may apply. If you want to participate in such a campaign, promotion or contest, you need to agree to the relevant terms and conditions applicable to that campaign, promotion or contest. In case of any inconsistency between such terms and conditions and these Terms, those terms and conditions will prevail.

Trials

New users to Holdpapers are able to request a trial subscription. This trial shall be up to a maximum of 30 days to allow the user to assess the full Holdpapers experience. Users (or households) are restricted to one trial per 12 months, and approval of a trial is at our sole discretion.

Purchases

Users are able to purchase premium services from Holdpapers. These services can be delivered via subscription or one off payments. We reserve the right to cancel or refuse access to our premium services for any user. The following terms apply to those users that have purchased said premium features.

Discounts/Promotional Prices

Users that subscribe under a reduced rate shall have the discount applied for that period only (i.e. as advised on the offer, up to a maximum of 12 months). After which time, their rate shall revert to standard pricing at that date.

Changes in price

Holdpapers reserves the right to change our pricing at any time, and with reasonable notice to our subscribers. At the end of the notice period the user’s next billing period (i.e. monthly or annually) payment shall be at the revised price.

Payment methods and security

Payments are via credit card and are handled by a third party payment service called Stripe. Credit card details are not stored on Holdpapers systems.

Cancellation

Users can cancel their subscription at any time. Users shall not be entitled to a partial refund, however, at our sole discretion, we may choose to give users a partial refund.

Refunds

We offer a 14 day money back guarantee for all new subscribers from their sign up date. Past the 14 day period refunds shall be at our sole discretion.

Subscription fees

If applicable, users authorise Holdpapers to automatically debit their credit card on their initial registration and then on each subsequent anniversary of their billing cycle (i.e. monthly or annually), until cancelled.

Sole use only

Users are unable to share access to their premium features unless explicitly approved under their subscription level.

Linked sites

Our Platforms may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we do not endorse and are not responsible for the content on those linked websites and have no control over or rights in those linked websites.

Intellectual property rights

Unless otherwise indicated, we own or license from third parties all rights, title and interest (including copyright, designs, patents, trademarks and other intellectual property rights) in these Platforms and in all of the material (including all text, graphics, logos, audio and software) made available on these Platforms (Content).

Your use of these Platforms and use of and access to any Content does not grant or transfer any rights, title or interest to you in relation to these Platforms or the Content. However we do grant you a licence to access these Platforms and view the Content on the terms and conditions set out in this Agreement and, where applicable, as expressly authorised by us and/or our third party licensors.

Outside of the affiliate or partnership program, social sharing buttons, infographic download feature, PDF download feature (only available with selected subscription levels) or with written permission any reproduction or redistribution of these Platforms or the Content is prohibited and may result in civil and criminal penalties. In addition, you must not copy the Content to any other server, location or support for publication, reproduction or distribution is expressly prohibited.

All other use, copying or reproduction of these Platforms, the Content or any part of it is prohibited, except to the extent permitted by law.

No commercial use

Outside of the affiliate/partnership programs, and the professional membership levels these Platforms are for your personal, non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any Content, software, products or services contained within these Platforms. You may not use these Platforms, or any of its Content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own website.

Unacceptable activity

You must not do any act that we would deem to be inappropriate, is unlawful or is prohibited by any laws applicable to these Platforms, including but not limited to:

any act that would constitute a breach of either the privacy (including uploading private or personal information without an individual's consent) or any other of the legal rights of individuals; using these Platforms to defame or libel us, our employees or other individuals; uploading files that contain viruses that may cause damage to our property or the property of other individuals; and posting or transmitting to these Platforms any non-authorised material including, but not limited to, material that is, in our opinion, likely to cause annoyance, or which is defamatory, racist, obscene, threatening, pornographic or otherwise or which is detrimental to or in violation of our systems or a third party's systems or network security. If we allow you to post any information to our Platforms, we have the right to take down this information at our sole discretion and without notice.

Warranties and disclaimers

To the maximum extent permitted by law, we make no warranties or representations about these Platforms or the Content, including but not limited to warranties or representations that they will be complete, accurate or up-to-date, that access will be uninterrupted or error-free or free from viruses, or that these Platforms will be secure.

We reserve the right to restrict, suspend or terminate without notice your access to these Platforms, any Content, or any feature of these Platforms at any time without notice and we will not be responsible for any loss, cost, damage or liability that may arise as a result.

Liability

To the maximum extent permitted by law, in no event shall we be liable for any direct and indirect loss, damage or expense – irrespective of the manner in which it occurs – which may be suffered due to your use of our Platforms and/or the information or materials contained on it, or as a result of the inaccessibility of these Platforms and/or the fact that certain information or materials contained on it are incorrect, incomplete or not up-to-date.

Cookies

This website utilises cookies. If you do not have cookies enabled in your web browser some functions of the site may not work as intended.

Jurisdiction and Governing

Your use of these Platforms and these Terms is governed by the laws of the United Kingdom. Any disputes arising out of or relating to this Agreement shall be resolved by binding arbitration in accordance with the Rules of Arbitration of the International Chamber of Commerce. The arbitration shall be held in London, England, and the language of the arbitration shall be English.

Special Conditions in relation to S&P Capital IQ

S&P Capital IQ is the major data provider to Simply Wall St, which is provided under a license arrangement. For the purposes of this special condition:

(A) “Licensee Customer” shall mean an entity that is a customer of LICENSEE and (a) provides access to the S&P Service(s) to its employees only for their internal use for business purposes; and (b) can access any of the S&P Service(s) only via a password/user ID issued by LICENSEE.

“End User” shall mean an individual that is a customer of LICENSEE and (a) whose use of the S&P Service(s) shall be solely for his/her personal non-commercial use; and (b) who can access any of the S&P Service(s) only via a password/user ID issued by LICENSEE.

(B) S&P Service(s) agrees that:

Neither LICENSEE, S&P, their affiliates nor any third-party licensor shall have any liability for the accuracy or completeness of the information or software furnished through the Licensee Service, or for delays, interruptions or omissions therein nor for any lost profits, indirect, special or consequential damages;

Either LICENSEE, S&P, their affiliates or third-party licensors have exclusive proprietary rights in any information and software received;

Subscriber shall not use or permit anyone to use the information or software provided through the Licensee Service for any unlawful or unauthorized purpose;

Subscriber is not authorized or permitted to furnish such information or software to any person or firm for reuse or retransmission without prior written approval of the source of such information or software;

Access to the S&P Service(s) is subject to termination in the event that any agreement between LICENSEE and a provider of information or software distributed through the Licensee Service is terminated in accordance with its terms; and

The use of the S&P Service(s) by End Users and Licensee Customers shall be in compliance with Section A(i-ii) above.

Question?

You still have a question?

If you can't find question in our FAQ, you can contact us. We'll answer you shortly!

+ (810) 2548 2568

We are always happy to help

support@holdpapers.com

Best way to get a quick answer